Housekeeping Associate

Job Details

Key Responsibilities

• Clean and maintain hotel guest rooms, public areas, and laundry according to established protocols.
• Remove used and unused linen/terry from rooms and replace with clean linens.
• Disinfect high-touch surfaces and unused amenities to maintain a hygienic environment.
• Clean bathrooms thoroughly, including sanitizing fixtures and surfaces.
• Dust and polish furniture and equipment, clean glass and mirrors.
• Replace burned-out light bulbs and ensure all equipment is in working order.
• Replenish supplies such as drinking glasses, writing supplies, and bathroom amenities.
• Empty wastebaskets and transport trash to disposal areas.
• Clean rugs, carpets, upholstered furniture, and draperies as needed.
• Use approved cleaning chemicals and operate equipment safely.
• Maintain organized storage closets and room attendant carts stocked with necessary supplies.
• Conduct rounds through public areas to ensure cleanliness and order.
• Uphold departmental standards of quality and timing, as per customer satisfaction metrics.
• Train new associates and support ongoing performance development.
• Perform deep cleaning and preventative maintenance as assigned, using power equipment when necessary.
• Observe safety precautions and report any issues or hazards to supervisors promptly.

Qualifications

• Previous hotel housekeeping or similar cleaning experience is preferred.
• Customer service experience is beneficial.
• High school diploma or equivalent is required.
• Ability to lift at least 50 lbs occasionally and 20 lbs regularly.
• Capable of bending, squatting, walking, and standing for extended periods.
• Flexibility to work various shifts, including early mornings, evenings, nights, weekends, and holidays.