On-Site Account Specialist

Job Details

Key Responsibilities

• Follow Policies: Stick to 1st Employment’s policies and lead by example.
• Lead the Team: Manage on-site operations with a positive attitude and professionalism.
• Stay Organized: Attend and document all necessary meetings with temporary employees, team leads, and on-site supervisors.
• Keep Information Current: Ensure all on-site posters and documents are up to date.
• Build Relationships: Develop and maintain positive relationships with on-site contacts, applicants, and the 1st Employment team.
• Act as a Liaison: Be the go-between for temporary employees and customer contacts.
• Manage Scheduling: Design daily tasks, schedule employees based on needs, and maintain the clock system.
• Recruitment: Strategize and track effective recruiting sources to meet on-site needs.
• Creative Recruiting: Design and identify creative recruiting resources, and post jobs on multiple platforms.
• Conduct Interviews: Perform skills-based and behavioral interviews.
• Job Offers: Extend conditional job offers and guide candidates through new hire paperwork.
• Verify Employment: Complete Form I-9 and E-Verify for all new hires.
• Orientation: Conduct new hire and customer-specific orientations.
• Background Checks: Handle reference checks, drug screens, and background checks.
• Selection: Select qualified employees based on job requirements and coordinate interviews if needed.
• Legal Compliance: Avoid legal issues by complying with all employment laws and regulations.
• Communication: Regularly communicate with team leads and on-site supervisors about job orders, customer service, and complaint resolution.
• Daily Management: Provide daily direction and communication to ensure on-site needs are met.
• Coaching: Counsel temporary employees to improve performance and communicate expectations.
• Termination: Terminate employees when necessary, following progressive discipline steps.
• Documentation: Keep activity logs, files, and staffing information systems up to date.
• File Maintenance: Ensure all employee and on-site files are complete and current.
• Reporting: Complete all necessary reports accurately and on time.
• Incident Management: Handle work-related incidents, complete reports, and follow up on worker’s compensation claims.
• Safety: Conduct safety walk-throughs and risk assessments.
• Cost Management: Find cost-efficient ways to reduce expenses and increase profit.
• Process Improvement: Suggest improvements for company processes including recruiting, onboarding, and retention.

Qualifications

• Leadership: Inspire and manage others effectively, demonstrating integrity and purpose.
• Problem-Solving: Quickly identify and resolve issues.
• Interpersonal Skills: Maintain confidentiality and be open to new ideas.
• Communication: Speak and write clearly and effectively.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook.
• Planning/Organizing: Prioritize tasks and develop realistic action plans.
• Training/Development: Train and assist in developing staff.
• Quality Control: Ensure accuracy and thoroughness in work.
• Adaptability: Handle changes and unexpected events smoothly.
• Dependability: Be reliable and consistently at work on time.
• Safety: Promote and observe safety and security procedures.
• Physical Requirements: Able to sit for long periods, move around the office, and travel to client sites.