Position Details
industrial
Conway, AR
Monday – Friday, 8am to 5pm (Fridays may be 8am to 12pm, or off)
$15/hour
Job Details
We are hiring a Secretary / Administrative Assistant for an automotive shop in Conway, AR. This role is the central point of contact for customers and supports the day-to-day office operations. You’ll handle calls, schedule appointments, manage paperwork, and ensure customers receive excellent service.
Key Responsibilities
- Greet and assist customers in person and over the phone
- Answer and direct incoming calls professionally
- Schedule service appointments and manage shop calendar
- Keep accurate records of customers and service history
- Prepare reports, work orders, and office correspondence
- Type and file documents; manage paperwork flow
- Maintain office supply inventory and place orders when needed
- Track parts orders and follow up with vendors or customers
- Keep the front office clean and organized
- Communicate with technicians, vendors, and customers
- Provide timely updates and follow-up on customer concerns
Qualifications
- Excellent customer service and communication skills
- Strong organization and time-management skills
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Accurate typing and data entry skills
- Familiarity with automotive terms is a plus
- High school diploma or equivalent required
- Prior administrative or front-desk experience preferred
