Position Details
industrial
Conway, AR
TBD
$14/hour
Job Details
We are currently seeking a dedicated and reliable Customer Service Representative to join our client’s team in Conway, AR. As a key member of the front-line support staff, the Customer Service Representative will be responsible for managing incoming calls and providing administrative assistance to ensure the smooth daily operations of the office. This is a great opportunity for someone with excellent communication skills and a proactive attitude who enjoys working in a team-oriented environment.
Key Responsibilities
- Answer and route incoming phone calls in a professional and timely manner
- Provide friendly and helpful service to callers, clients, and staff
- Assist internal team members with various administrative tasks as needed
- Maintain a high level of customer satisfaction through exceptional service
- Input and update customer information in databases with accuracy
- Communicate effectively with different departments to ensure coordination
- Help maintain a clean and organized front office area
- Take messages and direct communication appropriately
- Perform other related duties as assigned by management
Qualifications
- High school diploma or equivalent required
- Must have experience in auto parts sales
- Prior experience as a Customer Service Representative or in a similar office support role preferred
- Strong verbal and written communication skills
- Proficient in basic computer applications such as Microsoft Office
- Ability to multitask, prioritize, and manage time effectively
- Friendly, professional demeanor with a focus on providing top-notch customer service
- Detail-oriented with strong organizational skills
- Dependable and punctual with a strong work ethic
