Position Details
professional
Lowell, AR
TBD
$17 – $26/hour
Job Details
We are seeking a detail-oriented and highly organized Administrative Dispatcher to join our client’s team in Lowell, AR. As an Administrative Dispatcher, you will play a critical role in coordinating nationwide operations, ensuring technicians are scheduled efficiently, and supporting project managers with essential administrative and logistical tasks. The Administrative Dispatcher position is ideal for someone who thrives in a fast-paced environment, communicates confidently, and takes pride in maintaining accuracy across multiple moving parts.
In this Administrative Dispatcher role, you will serve as the central point of coordination for field operations. You will be responsible for dispatching technicians across the country, tracking important documentation, and ensuring that all deliverables and billing processes are handled accurately and on time. The Administrative Dispatcher will also contribute to maintaining high professional standards in customer service, internal communication, and project execution.
Key Responsibilities
- Maintain and manage a fast-paced, constantly evolving schedule
- Dispatch technicians nationwide and communicate job details clearly and efficiently
- Track Certificates of Insurance (COIs) and ensure compliance
- Manage deliverables and documentation for completed jobs
- Create billing documents, including BIS entries, with accuracy
- Provide documentation for service tickets as needed
- Assist Project Managers with daily operational and administrative tasks
- Support project scheduling, coordination, and billing processes
- Create, organize, and maintain detailed project files
- Ensure all work meets company standards for quality and professionalism
- Adhere to safety requirements and company policies
- Perform additional duties as assigned by leadership
Qualifications
- High school diploma or equivalent required; college education preferred
- Strong communication skills with the ability to confidently interact via phone and email
- Proficiency in Microsoft Office, including Excel, Outlook, and database systems
- Excellent organizational skills with strong attention to detail
- Ability to multitask, prioritize, and adapt in a fast-paced environment
- Strong time management and follow-up skills
- Minimum typing speed of 40 words per minute
- Willingness to work occasional overtime and be available for after-hours calls as needed
