Position Details
professional
Charleston, AR
TBD
$17/hour
Job Details
A Front Office Clerk is responsible for providing administrative and customer service support by greeting visitors, answering phone calls, managing appointments, handling correspondence, and performing general office duties. This role serves as the first point of contact for clients, customers, and guests while ensuring the front office operates efficiently.
Key Responsibilities
- Welcome and assist visitors in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls.
- Schedule appointments and maintain calendars.
- Receive, sort, and distribute mail and deliveries.
- Maintain accurate records, files, and databases.
- Perform data entry and prepare reports or documents as needed.
- Process incoming and outgoing correspondence.
- Handle customer inquiries and resolve routine issues.
- Keep the reception area clean, organized, and presentable.
- Monitor and order office supplies.
- Support other administrative tasks as assigned.
Qualifications
- High school diploma or equivalent (Associate degree preferred).
- Previous experience in a receptionist, administrative, or customer service role is an advantage.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment such as printers, copiers, and multi-line phone systems.
Skills and Competencies:
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Good organizational and time management abilities.
- Attention to detail and accuracy.
- Ability to multitask and prioritize responsibilities.
- Professional appearance and positive attitude.
- Basic computer and data entry skills.
