Leasing Agent

Job Details

Our client is seeking a friendly, organized, and self-motivated Leasing Agent to assist prospective and current residents while supporting the daily operations of a residential leasing office. The Leasing Agent will provide excellent customer service, show available apartments, respond to inquiries, and help create a welcoming experience for prospective residents.

The ideal candidate will have strong people skills, excellent organization, and the ability to confidently communicate with a variety of customers. This position will also assist with social media content and should be comfortable appearing in photos and videos used for marketing. The Leasing Agent must be flexible with scheduling, as the office is open seven days a week and weekend shifts are required on a rotating or scheduled basis.

Key Responsibilities

• Greet prospective and current residents in a friendly and professional manner.
• Answer questions regarding available apartments, amenities, community features, and leasing information.
• Schedule and conduct apartment tours for prospective residents.
• Maintain organized records, applications, and leasing information.
• Respond to phone calls, emails, and customer inquiries in a timely manner.
• Provide excellent customer service throughout the leasing process.
• Assist prospective residents with the application and leasing process.
• Follow up with prospective residents and maintain communication as needed.
• Help maintain a clean, organized, and welcoming leasing office and model apartments.
• Create and assist with social media posts to promote available apartments and community activities.
• Be comfortable appearing in photos and videos for social media and marketing purposes.
• Assist with general office and administrative tasks.
• Work with other team members to address resident questions and concerns.
• Perform other duties as assigned.

Qualifications

• Previous leasing, property management, sales, hospitality, or customer service experience preferred.
• Excellent customer service and communication skills.
• Strong interpersonal and people skills.
• Highly organized with strong attention to detail.
• Self-motivated and able to work independently.
• Comfortable speaking with prospective residents and giving apartment tours.
• Comfortable being on camera for social media and marketing content.
• Basic knowledge of social media platforms and creating posts preferred.
• Professional appearance and attitude.
• Ability to multitask and prioritize responsibilities.
• Ability to perform some lifting and other physical tasks as needed.

Schedule & Flexibility

The leasing office is open 7 days a week, so candidates must be flexible and willing to work weekend shifts as needed.

Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 12:00 PM – 5:00 PM

Weekend availability is required.

Work Environment

The Leasing Agent will work primarily in a professional leasing office and throughout the apartment community. The position involves frequent interaction with prospective residents, current residents, and team members. The Leasing Agent may spend time walking through apartment units and community areas while conducting tours, so candidates should be comfortable being active throughout the workday and performing occasional lifting.