Warehouse Associate

Job Details

Key Responsibilities

• Customer Interaction: Engage with Reliable Poultry retail customers both in-store and over the phone to understand their needs thoroughly.
• Product Recommendations: Recommend the best parts and equipment available at Reliable Poultry to customers, addressing their specific requirements.
• Operational Efficiency: Operate office equipment, handle cash transactions accurately, and efficiently utilize computer operating systems to process orders and maintain records.
• Inventory Management: Assist in managing inventory by unloading stock trucks with a forklift, shelving products, performing cycle counts, and ensuring accurate stock levels.
• Store Maintenance: Collaborate with other team members to maintain a clean and orderly store environment, contributing to a positive customer experience.
• Product Knowledge: Develop and maintain knowledge of parts and equipment used in poultry operations to better serve customer inquiries and needs.

Qualifications

• Customer Service Experience: Previous experience in a customer service role is strongly preferred, with a focus on providing exceptional service and resolving customer issues.
• Poultry Operations Knowledge: Familiarity with parts and equipment used in poultry operations is advantageous, allowing for more effective customer interactions and product recommendations.
• Physical Ability: Must be able to lift and move up to 50 lbs as part of daily warehouse activities.
• Software Proficiency: Ability to quickly learn and use inventory management software to assist with stock management and order processing.
• Self-Motivated: Demonstrate initiative and motivation to excel in a fast-paced warehouse environment, contributing positively to team goals.
• Organizational Skills: Strong organizational skills are essential for managing inventory, processing orders accurately, and maintaining a tidy workspace.
• Communication Skills: Excellent written and verbal communication skills are required to effectively interact with customers and team members.
• Multitasking: Ability to multitask and prioritize responsibilities efficiently to meet customer needs and support store operations.
• Team Player: Work collaboratively with team members to achieve store objectives and deliver exceptional service to customers.
• Phone Support: Assist with answering phone calls and addressing customer inquiries promptly and professionally.